Dispatch & Delivery

Order by 3pm Monday - Friday for SAME DAY DISPATCH.  

Orders placed after 3pm will be dispatched the next working day.

Delivery via Royal Mail.  

All UK packages require a signature

 

Shipping Options (Within the UK):

Royal Mail Signed For 2nd Class

Usually 2-3 Working Days | Proof of Delivery with Signature | Up to £50 Compensation Cover.

FREE for orders £25+ | £3.95 for orders under £25 

 

Royal Mail Signed For 1st Class

Usually Next Working Day | Proof of Delivery with Signature | Up to £50 Compensation Cover.

FREE for orders of £100+ | £1.00 - £4.95 for orders under £100

  

Royal Mail Special Delivery by 1pm.

Guaranteed Next Working Day Delivery | Online Tracking | Inclusive £500 Compensation Cover.

FREE for orders of £150+ | £3.95 - £8.95 for orders under £150.

 

Shipping Options (European Delivery):

Royal Mail International Standard. 

Aim to deliver in 3-5 Working Days | Proof of delivery but no Tracking or Signature.

FREE for orders £50+ | £4.95 for orders under £50.  

NOTE: Customer takes full responsibility for loss of package.   Recommended for low value orders only where the cost of Tracked & Signed isn't appropriate for the value of the goods. 

 

Royal Mail Tracked & Signed International.

Aim to deliver within 3-5 Working Days | Online Tracking & Signature | Inclusive £250 Compensation Cover.

FREE for orders £150+ | £4.95 - £9.95 for orders under £150. 

 

Shipping Options (Worldwide Delivery):

Royal Mail International Standard. 

Aim to deliver in 5-7 Working Days | Proof of delivery but no Tracking or Signature | £6.50 

NOTE: Customer takes full responsibility for loss of package.  Recommended for low value orders only where the cost of Tracked & Signed isn't appropriate for the value of the goods.

 

Royal Mail Tracked & Signed International.

Aim to deliver within 5-7 Working Days | Online Tracking & Signature | Inclusive £250 Compensation Cover | £11.50 

 

You will be informed of your delivery charges for your order during the checkout process, before we take your payment details.

You will also be given options to upgrade to a discounted faster service where available.

Please ensure that somebody is available to sign for the package at the delivery address. If there is nobody available to sign, you will usually receive a card with details of where to collect your package, or how to arrange redelivery. If you do not collect it within two weeks of the first delivery attempt (or one week for international shipments) it may be returned to us, at the customer's cost. If your package is returned to us due to nobody being available to sign for it, or because the customer supplied us with incorrect address details, we will have to charge a re-delivery fee.

FAQ:

Will my delivery be discreet?

We take your privacy very seriously and so ship all items in plain, secure packaging.  Also our return to sender details on your package has no company name, only our returns address.

What will show on my Credit/Debit card statement?

Your Credit/Debit card statement will show our trading name & telephone number Vape Wellness 01928725555.